Charlotte Blossoms (“we”, “our”, or “us”) is committed to protecting the privacy of our customers (“you” or “your”) and ensuring the security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with your use of our website, services, and products. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect various types of information from and about our customers, including:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you place an order or create an account on our website.
- Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your preferences and browsing behavior. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: We use your personal and payment information to process and fulfill your orders and provide you with our products and services.
- Communication: We may use your contact information to send order confirmations, updates, and relevant notifications.
- Improving our Services: We analyze usage information to improve our website’s functionality, content, and user experience.
- Marketing: With your consent, we may use your contact information to send you promotional emails about our products, special offers, and events. You can opt-out of receiving such emails at any time.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in processing payments, delivering orders, and providing technical support.
- Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal process, or to protect our rights, privacy, safety, or property.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Your Choices
You have the right to:
- Opt-out of receiving marketing communications by following the instructions provided in our emails.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our website and services after any changes signifies your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at charlotteblossoms9@gmail.com.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein.